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IT Trainer

Legal IT/Systems
C-level/Director, Manager, Other
London, Europe
Job Term:
Permanent, Contract/Interim
Salary Description:
Up to 55k
Law Support
Job Ref:

Based in the firm’s London office, the IT Trainer will support the IT Director and IT Head with actively promoting the use of new and existing IT software across the firm and deliver high quality classroom and one to one training to all levels of staff. Duties include;

·         Conducting classroom and one to one training sessions

·         Training and support on all aspects of software and supported equipment

·         Promoting IT software by means of demonstrations and floor walking

·         Creating high quality supporting courseware including workbooks, manuals, quick reference guides

·         Ensuring good practice is adhered to consistently for all IT training solutions

·         Maintaining accurate training records

·         Provide back-up support to the IT Helpdesk

·         Participate actively in meetings as appropriate

·         Testing and review of newly acquired and potential software

·         Developing on-line electronic training material

·         Assist in assessing user requirements and work processes and tailoring training courses for practical adoption

·         Other training related activities as required

Candidates are required to be educated to degree level as well as possess a training qualification. The firm use a number of bespoke legal software and will favour those from a legal background who understand legal specific applications. You will also ideally possess at MOS certification. Further technical skills required;

·         Windows 10

·         PMS software, Elite and/or Elite 3E essential

·         Microsoft Office Certified, Adobe expert

·         Thorough understanding of e-learning programmes

·         Bighand Digital Dictation and Speech Recognition

·         Legal specific applications such as InterAction and Laserforms

·         Experience of supporting and training mobile devices including Blackberry, iPhone and iPad

·         Possess a European language, preferably French

Candidates must be available at short notice and be prepared to travel to overseas offices.

To apply contact Neil Hagan quoting ref. NH-ITT-28.05.18

Closing Date:

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