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SQL DBA Support Consultant

Position/Type:
Legal IT/Systems
Level:
Other
Location:
London
Job Term:
Permanent
Salary Description:
Competitive + Benefits
Posted:
26/07/2018
Recruiter:
Tower Connect
Job Ref:
JE/SC/Lon

SQL DBA Support Consultant (London, SQL Server, IIS, Windows)

Our client, a leading professional services software firm, is looking for a SQL DBA Support Consultant to join their ever growing company. 

The role is to provide technical support to clients within the UK, Mainland Europe and South Africa. You will report to the Team Leader on a weekly basis about the status of all managed cases and provide steps for resolution.

You will be responsible for the following:

  • Acquiring and maintaining advanced level expertise of the software products operating platforms, in-depth knowledge of how customers can utilize or adapt the software to effectively manage their business both financially and operationally. Provide consultative support for the entire product set.
  • Providing telephone support and diagnosis to clients
  • Analysis of clients data and correction where necessary
  • Liaising with the development department to escalate and monitor software issues
  • Liaising with 3rd party vendors to facilitate solutions to issues
  • Maintaining internal systems
  • Fixing poorly performing SQL queries

 

Technical skills

 

  • Operating systems (Windows Server 2000/2003/2008)
  • SQL Server Administration (2005/2008/2012)
  • Transact SQL
  • IIS
  • .Net Technologies
  • Advanced troubleshooting

 

Personal Attributes

Good interpersonal and customer service skills

  • Good organisational and time management skills
  • Enjoy working as an individual as well as being a team player
  • Able to work in a fast paced environment
  • Experience of meeting targets and deadlines

 

This is an exciting role within a fast paced working environment. The salary on offer is very competitive along with an excellent benefits package and the opportunity to progress your career.

 

Closing Date:
24/08/2018

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