Helpdesk Analyst

Level:
Other
Job Term:
Contract/Interim
Location:
South West
Position/Type:
Legal IT/Systems
Salary Description:
Market related
Posted:
14/06/2018
Recruiter:
Information Technology Services
Job Ref:
298/84/1/DG

Helpdesk Analyst

Helpdesk Analyst required by a Leading law firm to join their growning Bristol office. A exciting and rare opportunity for an enthusiastic customer focused individual to take a step up into a role of responsibility using their experience to help up skill the rest of the Service Desk

Key skills

* Microsoft Windows 7 / 8
* Microsoft Office Suite 2010 / 2013
* Bighand Digital Dictation
* HP Autonomy Worksite
* Interaction
* PC / Hardware support
* Windows Server 2008 / 2012
* Exchange / Outlook

As a Helpdesk Analyst, you will provide remote technical and desk side support on all software related issues with an emphasis on taking ownership of calls and providing technical solutions when possible.

Any experience with supporting Document Management Systems such as iManage Filesite / Worksite, Opentext / Hummingbird DM, Meridio etc is highly beneficial.

Helpdesk Analyst

Closing Date:
12/07/2018

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