Quality Assurance Analyst

Position/Type:
Legal Finance
Level:
Other
Location:
London
Job Term:
Permanent
Salary Description:
Up to £35,000
Posted:
06/03/2017
Recruiter:
Career Legal
Job Ref:
908142

This international law firm works from over 20 global offices, their work is cross-border, high profile and complex. They work across many business area including; insurance, energy, corporate and dispute resolution. 


They are now looking to hire a Quality Assurance Analyst to join the Finance department. The purpose of this role is to complete file reviews to ensure they are in line with SLAs. 


Responsibilities


Complete Client file reviews to monitor adherence to SLA's and internal performance standards 


Produce audit performance reports, identifying areas for improvements 


Work with Partners to deliver feedback to fee earners 


Track the completion of remedial action and ensure the actions are effective 


Engage with team project work, to include designing and delivering training


Ensure SLAs are reviewed within QAT


Develop the efficiency of systems in extracting data, for ease of production of audit reports


Provide quality audit data and information for pitch documents


Review and prepare files for Client audits 


Manage all ad hoc audit requests from QA Managers 


Candidate Profile


The successful candidate will have excellent knowledge of insurance litigation processes 


Experience within an insurance claims related environment, ideally within legal services


Proven audit and technical skills; Demonstrable success in managing audit processes 


Ability to manage more than one project at a time


Strong consulting, influencing and communication skills 


Important Notice


It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.


Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its clients.


Closing Date:
03/04/2017

You may return to your current search results by clicking here.

Latest Job Listings