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Support Analyst- 1st/2nd line, law firm

Level:
Other
Job Term:
Permanent
Location:
London
Position/Type:
Legal IT/Systems
Salary Description:
£25k - 38k per year + Benefits
Posted:
10/07/2017
Recruiter:
Information Technology Services
Job Ref:
215/37/CS

Support Analyst- 1st/2nd line, law firm

Support Analyst required by a 600 user law firm based in Central London. They are looking for someone to join the IT team of around 8 members and be the first point of contact for all members of staff at the firm.

Responsibilities include:

* Providing phone, remote helpdesk and desktop support
* Providing on-site server and networking support (1st/2nd Line depending on experience)
* Proactively identifying and implementing new technologies to benefit the business and the user experience

Technologies used:

* Active Directory and email support
* iOS mobile devices
* Citrix
* SharePoint
* MS Office
* Windows

Support Analyst- 1st/2nd line, law firm

Closing Date:
08/08/2017

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