Delegate sales executive, Briefing and LPM

Level:
Other
Job Term:
Permanent
Location:
London
Position/Type:
Legal Business Development
Salary Description:
£19, 000 to £23, 000 + commission (£25-35, 000 OTE)
Posted:
11/10/2017
Recruiter:
Burlington Media Group
Job Ref:
BMG_DSE01

Company Description

Burlington Media Group Ltd is B2B online media, magazine publishing and conferences/events business based in Mortlake SW14. The Burlington Media team is currently 16 strong and growing. We operate two legal business magazine/events media brands (Briefing and Legal Practice Management) and a client-focused brand (LegalSupportNetwork.co.uk) with online, networking events and jobs board (LSN.co.uk/jobs) platforms.

Duties and requirements

  • Whilst you’ll sit within the sales team and report to our head of sales and client services, you will also work closely with our head of events and conference producers to plan tele-sales campaigns in advance of conferences.
  • You will take responsibility for agreeing KPIs with key stakeholders in Burlington Media (i.e. head of events, conference producers and head of sales and client services) and managing your time to achieve your targets.
  • You will be expected to manage your time effectively ensuring the highest amount of tele-sales calls are delivered daily in order to ensure your targets are achieved.
  • Using our CRM (Client Relationship Management) system which is Salesforce to record all communications, update records and overall ensure the integrity of our data is maintained.
  • Processing all delegate bookings in CRM in conjunction with the conference team and ensuring all registration processes are completed.
  • You will be expected to develop a deep understanding of our conferences and to be able to articulate clearly the subject matter with potential delegates.
  • We want you to cultivate lasting relationships with our community, mostly who are executive/director and managerial level within law firms. Our philosophy isn’t about one quick sell, it’s about long term relationships based on trust and respect – we’d like you to practice that.
  • Responding to inbound queries and questions about conferences in an efficient and knowledgeable way.
  • Contributing ideas to marketing campaigns in terms of themes, timing and content.
  • Where possible, promoting related products and activities from other brands within the business.

Skills/requirements

Essential

  • You will of course love your telephone. We’ll even give you a headset if that’s what you prefer.
  • Experience of delegate sales or media/conference sales, or tele-sales.
  • Confident on the phone, of course! Remember the Cadbury’s cream egg advert, we want you to sound as good as that, or Morgan Freeman.
  • All the characteristics of a great employee i.e. highly organised, team player, lots of initiative, common sense.
  • All the Ps i.e. punctual, polite, persistent, persuasive, positive, precise
  • We’re an entrepreneurial business – so we like entrepreneurial thinkers.
  • Highly IT literate - technophobes need not apply. If you can’t surf the net (not necessarily Facebook) this is not the job for you. We want you to be highly proficient on systems – you will after all be managing your life in Salesforce.

Desired/advantageous

  • Knowledge of legal sector
  • Experience on Salesforce CRM

Opportunities, things to know about us

There is a lot of scope for advancement at Burlington Media for the right person – we’re continually looking at developing our products and activities and launching new initiatives, so there’s no standing still. Therefore, there's an opportunity at Burlington Media to take on more responsibility faster than you would at any large, lumbering media business, that’s assuming you want more.

In return, we demand that people who work for Burlington Media be self-starting, initiative-rich, "I'll do that!" people. To succeed with us, all it takes is natural brilliance, the ability to read people's minds, a little client-facing nous and the will to do stuff really, really well. The last bit's the most important...

We are not like our competition, and we are determined to stay that way.

Closing Date:
01/12/2017

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