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IT Trainer - Law Firm, Filesite, MS Office

Legal IT/Systems
Job Term:
Salary Description:
£40k - 45k per year + Benefits
Information Technology Services
Job Ref:

IT Trainer - Law Firm, Filesite, MS Office

Global law firm seeking an IT Trainer to join their London team. This is an integral role for the firm where you will provide full lifecycle training, not only in IT, but also on skills that will benefit the firm across the user base; training all levels of staff to partners and fee earners etc. You will be responsible for mentoring users in the high pressured enviornment seeking to get the best out of their systems.


* Proven and demonstrable experience as an IT Trainer / Systems Mentor, working in a pragmatic fashion and displaying impeccable customer skills
* iManage Filesite/Worksite (DMS)
* Deep knowledge of Windows 7/10
* Mimecast, iOS, Android, Windows Phone
* Knowledge and experience of training Bespoke Business Systems

Working to ensure consistent delivery of training and improved use of systems across all service lines, key responsibilities will include:

* Mentoring on systems, applications and devices, including bespoke software, to ensure best practice use of systems and devices
* Performing full lifecycle training including TNA, Course Design, Delivery and Review
* Designing and Creating QRGs, Video Casts, E-Learning, and traditional courseware
* Providing feedback, reports and statistics relating to all training and skills transfer
* Performing training needs analysis and follow-up across all areas of the firm
* Regular floor-walking and training sessions
* Work with other departmental heads to provide relevant training to their respective team members

This is an exciting opportunity to do full life-cycle training. This role needs someone with a passion for training and a proactive approach, in return it offers lots of opportunity to get involved in the range of training offered and the methods of training delivery. If you think this fits you then get in touch!

IT Trainer - Law Firm, Filesite, MS Office

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