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Deskside Support Analyst / Service Desk Analyst - Global Law Firm - Part Time (2 days a week)

Position/Type:
Legal IT/Systems
Level:
Other
Location:
London
Job Term:
Permanent
Salary Description:
£35k - 40k per year
Posted:
23/07/2017
Recruiter:
Information Technology Services
Job Ref:
499/43/KC

Deskside Support Analyst / Service Desk Analyst - Global Law Firm - Part Time (2 days a week)

Deskside Support Analyst / Service Desk Analyst required by a London office of Global Law firm. This is a part time role working 2 days a week (Thursday and Friday).

As a Deskside Support Analyst you'll be responsible for all IT support needs, resolving issues escalated from the 1 st and 2 nd line team in regards to applications, desktop build and configuration, and back end applications administration.

Key experience required:

* Working on a high quality IT Support team
* Configuring and deploying applications
* Mobile Device Technology: You should demonstrate good knowledge of PDAs, Smart Phones, BYOD, Apple technology (iPads)
* Imaging and configuring PCs, laptops, and mobile devices
* MS Office 2007/2010 Support: Word & Outlook in particular
* Updating support calls in the service management tool
* Tagging and tracking IT Assets

This role is an exciting opportunity for an enthusiastic individual looking to work within a professional enviornment, committed to delivering high standards of service. A rare opportunity to work in a pure 2nd line, deskside support enviornment within a legal environment.

Deskside Support Analyst / Service Desk Analyst - Global Law Firm - Part Time (2 days a week)

Closing Date:
21/08/2017

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