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Applications/Messaging Team Lead - Law Firm, Exchange 2013, Skype for Business

Position/Type:
Legal IT/Systems
Level:
Other
Location:
London
Job Term:
Permanent
Salary Description:
£50k - 60k per year + Benefits
Posted:
20/08/2017
Recruiter:
Information Technology Services
Job Ref:
236/86/ET

Applications/Messaging Team Lead - Law Firm, Exchange 2013, Skype for Business

Applications/Messaging Team Lead required by international law firm to undertake the day-to-day management of the Applications team and provide technical support and guidance on communication platform technologies.

Other responsibilities include:

* Assisting the Global Systems Manager in implementing, supporting and maintaining the portfolio of enterprise applications
* Identifying, documenting and undertaking maintenance and administration processes on systems globally, with particular emphasis on messaging and unified communications technology including Exchange, Mimecast, Skype, Avaya VOIP, Cisco VC and MDM (Airwatch)
* Managing and monitoring the team's queue in the service desk call-logging system to ensure incidents are managed in a timely manner and escalated according to the service management processes
* Developing, presenting and implementing proposals to the Global Systems Manager in order to improve systems and infrastructure

Key skills required:

* Unified Communications / Messaging / Collaboration technical background
* Advanced knowledge of Skype for Business, Exchange 2013 and above, and Mimecast
* 3-5 years' experience in a supervisory or team leadership role
* Advanced knowledge of MS Active Directory 2008/2016
* Working knowledge of legal applications (iManage DMS, Elite, BigHand, InterAction)

This role requires experience of working in a medium to large multi-site professional services organisation and broad experience of legal industry applications, but focused predominantly on unified communications and messaging.

Applications/Messaging Team Lead - Law Firm, Exchange 2013, Skype for Business

Closing Date:
18/09/2017

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