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Software Trainer UK

Job Term:
Legal Finance, Legal IT/Systems
Salary Description:
£40, 000 to £45, 000 plus bonus and commission
Job Ref:

The Company:  Minisoft ARCS has been the undisputed market leader in legal credit management solutions for decades and we are committed to remaining so with the recent launch of ARCS3. We are specialists devoted to law firm cash management, which is why we are so good at it. Our clients are the most successful law firms in the world and their growth is built upon healthy cash balances. Over half of the top US firms and over a third of the top 100 firms use our software. There has been repositioning of the company towards generation of sales revenues, new client wins and brand development and as a result the culture is open, fast moving and entrepreneurial with a flat structure with a real focus on cultural and team fit. Global HQ is Scottsdale Arizona although senior management are UK based.

Need a reason to join us: The management team are veterans of the legal sector, there’s nobody we don’t know. We’ve been around for a long time but we are still really focused on success. You will work harder than ever before, as do the current team but we enjoy it and have some fun doing it. As we continue to grow, the possibilities for our colleagues are endless. We are committed to genuinely continuing to foster the right environment to help realize their full potential. We give the freedom and responsibility to take charge of their career path, no politics or egos, just do a great job and bring new ideas to the forefront whilst working on critical projects that will shape the success of our clients.  A Minisoft Academy has just been created as is accredited training so there will be a fully certified training programme which we want you to be a part of and as a result we see training as a key component to success.

Types of training a varied - Trainer led, modular, online, group, bespoke, group webinar.

Reports to: The role is part of the Commercial organization headed by the UK based Global Commercial Director but direct line report is the UK Sales Manager.

The Role: Due to recent organizational restructuring and planned expansion we have an exciting opportunity available for a UK based Software Trainer to join the team on a full time permanent basis. The role will be to deliver varied training requirements and build positive relationships across a wide legal client base.

Typical law firm engagement is with Revenue Control Managers, Working Capital Managers, Financial Controllers, Finance Directors, Credit Control teams, Financial Analysts and IT

A pro-active working style and the ability to work with the other client facing team members to ensure the software continues to evolve to meet the needs of the market, co-ordinate and work with the global training department to coordinate and liaise requirements. Legal and financial systems knowledge is key as is the ability to engage professionally in relation to training skills.

Key Responsibilities: Training clients via various delivery methods on the use of the solution but also conduct demos of ARCS3.
Assisting with post-sales support, telephone, email, visits and remote support
Ensure documentation & administrative records are up to date –
Maintain and distribute a keen understanding of training trends, developments and best practices

Here’s just a glimpse of other stuff you will be doing:

  • Facilitating in-classroom training at client sites
  • Continuously changing your training methods during sessions to maintain attention
  • Delivering custom training plans based on the experience of the team you are teaching - one size doesn’t fit all
  • Traveling across UK and Europe and from time to time the USA
  • Working to improve and expand the ARCS certification program

The Candidate: You will be part of a great team but you must have a self-starting attitude and ability to work under your own direction but following company procedures. You must have enthusiasm and have flexibility in the face of emerging and changing requirements. You will have excellent communication skills and be a good team player. Excellent attention to detail and self-motivation are essential.

In addition to your professional and academic experience you also have:

  • An analytical mindset
  • Flexibility, its fast paced
  • A deep understanding of MS Office Suite
  • A love for travel
  • The ability to develop relationships with your teammates and your clients
  • A degree from an accredited institution

Closing Date:

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