Legal Secretary

South West
Job Term:
Salary Description:
Competitive Salary Offered
Job Ref:
Legal Secretary

Job title:           Legal Secretary

Career Level:     Executive

Business area:  Commercial Group


The firm

RPC's fundamental strategic direction is to develop an effective and unique professional services firm brand based on the differentiated qualities and capabilities of our people. We aim to achieve this through astute recruitment, inspired management, and talent development in support of maintaining the strength of our portfolio of businesses.  Therefore our strategic direction involves understanding the highly competitive and rapidly changing professional services markets both for clients and people (particularly within the legal sector) and achieving competitive success by investing in and developing the quality of the talent we engage.


We deliver professional advice across many disciplines to help client businesses make the right decisions at the interface of risk and reward – generally to avoid problems; find solutions; or improve commercial performance.  Most notably, we have recently launched new consulting businesses and will continue to re-engineer how legal and other professional services are delivered for client benefit.


RPC has an open and dynamic working environment which reflects the culture of the firm. We are remarkably low on hierarchy, and RPC people are encouraged to be themselves and take on as much responsibility as they are ready for while receiving the support they need to develop both their professional and business skills. We therefore invest heavily in attracting and retaining people who are comfortably ambitious and good to work with.  We aim to help everyone who works at RPC to fulfill their potential and, by doing so, stay at the top of our game in our chosen markets.



Purpose of the role: To ensure the provision of a high-quality and efficient team secretarial service to fee-earners within the Commercial Group as required, including trainee solicitors


Key internal relationships: Group Support Manager, fee earners and secretarial colleagues across the Commercial Group


Reports to: directly to the Group Support Manager


Duties and Responsibilities include but not are limited to the following:




•           Diary management of fee-earners as required, using own initiative to arrange meetings and conference calls

•           Checking of fee-earner e-mails as required in their absence; responding where able

•           Booking video/conference calls, meeting rooms and required refreshments, and lunch and dinner reservations

•           Making simple travel arrangements as required e.g. booking train tickets and collating itineraries

•           Handling telephone enquiries in a professional and polite manner, taking accurate messages and following up on any agreed actions




*Only those which are not mandated for production/collation by DPC or of a length that are typed by individual fee-earners


•           Managing the workflow to DPC, Reprographics etc. as required; proactively taking steps to ensure work is returned within required timescales

•           Amending and formatting agreements/documents as required

•           Short pieces of copy-typing and digital dictation as required

•           Carrying out PDF to Word conversions and vice versa

•           Collating all indexing on legal documentation and setting up files as necessary

•           Production of short, less complex PowerPoint presentations as required

•           Proof-reading of all documents to ensure the delivery of work of the highest quality

•           Any general correspondence as may be required from time to time


Support of other functions/activities:


•           Insertion of business contact cards into Outlook and InterAction

•           Processing fee-earner expenses on Chrome River in a timely manner

•           Liaison with Business Development, Marketing, Events and Finance Teams with a view to supporting them on specific team-based tasks




Knowledge, skills and experience




•           Previous experience of working within a busy corporate environment is essential

•           Excellent client care skills – the ability to deal with queries from internal and external clients in a professional and polite manner

•           Excellent organisational skills – the ability to take responsibility for own tasks and prioritise work in a calm and efficient manner

•           Demonstrate proactivity and the ability to work on own initiative

•           Highly developed time management skills – the ability to work to very tight deadlines while maintaining a high standard of accuracy

•           Highly developed communication skills – the ability to communicate in a confident and professional manner with people at all levels within the business

•           Demonstrate flexibility/adaptability in meeting internal and external clients’ demands – in both the nature of the work undertaken and working additional hours as required to complete the task(s)

•           Reliable with a strong work ethic and a ‘can-do’ approach


Skills & Knowledge:


•           High levels of IT literacy in Microsoft Word, Outlook, Excel and PowerPoint (although more complex and/or lengthy documents are likely to be undertaken by others in dedicated roles)

•           Highly developed administrative skills with the ability to multi-task under pressure

•           Any specific skills as may be required within a particular Practice Group

Closing Date:

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