Practice Manager

Background

This purpose of the role is to provide support and guidance to the Heads of designated Clusters (DACB terminology for practice areas) and Sector Heads in all aspects of the operational management of the Cluster including delivery of the budget and business plan for the Cluster(s) as well as local delivery of aspects of the Firm's Strategy.

Working in partnership with the Firm's Business Services functions, the Practice Manager is responsible for the communication, management and execution of business as usual activities in their designated Cluster(s) ensuring delivery on time, within budget and in line with the Firm's cultural principles. The Practice Manager will also play a leading role in designing and embedding cultural and structural change initiatives in their designated Cluster(s).

The role

Key responsibilities include:

Business Planning

  • Work with the Cluster and Sector Head(s) and other key stakeholders to create, maintain and deliver business plans which deliver growth and/or profit improvement, optimising location, resourcing and quality of service delivery within the Cluster(s)
  • Ensure that business plans are appropriately and regularly communicated at all levels within the Cluster(s) and that colleagues within the Cluster(s) understand clearly their role in delivering the Business Plan.
  • Provide business analysis and benchmarking of the Cluster's performance against its peers and competitors

Operational Delivery

  • Support the Cluster Head(s) in the day to day running of operational aspects of the Cluster (e.g. setting fee earner targets, identifying and allocating resources, procuring appropriate services from Business Services, providing Cluster input as required to pitches and tenders)
  • Working with the Cluster Head(s) and Finance Business Partner(s) for the Clusters, monitor and manage ongoing performance against a range of operational KPIs in line with budget (e.g. utilisation and realisation, lock up management, revenue generation and cost management), providing and commissioning regular and ad hoc reporting as required
  • Provide support for and input to annual budgeting and reforecasting processes, working in conjunction with the Cluster Head(s) and Finance Business Partner(s) 
  • Highlight any significant performance deficits to the Cluster Head(s) and work with HR and Cluster Head(s) to ensure that appropriate corrective action is taken to address such deficits. 
  • Work with HR Business Partners and Finance Business Partners to provide input for business as usual activities and processes including salary review, bonus submissions, promotions, recruitment and integration, performance reviews

Process Improvement

  • Identify areas where business performance within the Cluster(s) could be improved and work with the Cluster Head(s) and business services to compile business cases for change projects and process improvements
  • Act as Cluster sponsor as required for process improvement projects, ensuring that the appropriate skills are deployed in order to bring about the required improvement in processes, technology and/or working practices.

Communication

  • Support the Cluster Head(s) in embedding the Firm's Purpose, Vision, Strategy and Cultural Principles and in communicating key internal messages to their team(s), including the cascade of comms about firm-wide initiatives or processes
  • Provide advice on the best way to communicate effectively within the Clusters and taking into consideration any internal issues which may affect how key internals communications are received

Compliance

  • Ensure that the Cluster(s) understands and complies with relevant Corporate Governance and quality standards
  • Help to ensure that required standards are meet/exceeded, ISO9001 and ISO27001, consistent use of ‘case management systems’, internal protocols and the execution of Firm policies
  • Handle confidential information in line with the firm's data security protocols.


Key skills

  • Significant experience of multi-disciplinary operational management (5+ years), within a professional services environment – knowledge of the legal sector would be an advantage
  • Strong academic background. Educated to degree level, ideally with a professional/business qualification 
  • Exceptional commercial acumen and a sophisticated understanding/ experience of finance and fiscal management as well as experience of delivering against commercial KPIs
  • Significant strategic, structural and cultural change management experience with demonstrable achievements in the area of process review and development.
  • Highly adaptable, strong influencer of people with tenacity, credibility and excellent communication and presentation skills
  • Previous experience of leading professional managers is essential
  • Flexible in terms of travel

About the firm

With over 2,300 people, DAC Beachcroft combines one of the most comprehensive UK legal networks with coverage across Europe, Latin America, North America and Asia-Pacific. We provide a full service claims, transactional, commercial, risk and advisory capability. We work with clients in a select range of industry sectors and are market leaders in health, insurance and real estate. We are agile, progressive and easy to engage with.

We are committed to supporting the communities where we operate through charitable giving, pro bono work and programmes such as those operated by Business in the Community and The Prince's Trust.

In Chambers UK, the leading legal guide's 2017 edition, the firm received 57 rankings with 36 of our total listings in either Band 1 or Band 2, as well as 99 Ranked Lawyers.

In The Legal 500 UK 2016, one of the leading guides to law firms in the UK, the firm received 105 practice area rankings, over half of which are Tier 1 and 2. In addition to team rankings, 18 of our lawyers have been listed in the elite "leading individuals" list, some in multiple categories, and 161 colleagues are "recommended" in the editorial.

DAC Beachcroft holds certification under ISO9001, the quality assurance standard and ISO27001, the information security standard, and DAC Beachcroft LLP is the largest law firm in the country to hold a Gold Investors in People award.

Application Details

DAC Beachcroft is an equal opportunities employer and we welcome applications from every sector of the community. We also welcome direct applications. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.

Closing Date:
31/08/2017

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