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Group Administrator

Operations/Other, Legal Business Development
South West
Job Term:
Salary Description:
Competitive Salary Offered
Job Ref:
Group Administrator

Group Administrator




Before you meet us, get to know us

RPC is a modern, progressive and commercially-oriented City legal services business. From our offices in the UK, Hong Kong and Singapore we provide advice to both UK and international clients.


What we do

•           Our practice spans a wide range of industry sectors and is broadly split into two discrete areas: insurance and corporates. Working on both contentious and non-contentious matters, our clients range from large multinationals to growth UK corporate firms and other professional practices, and include many household names.           Why we're different

•           We have a confident, accessible and enterprising approach that sets performance, service and value at the top of the agenda. Our goal is to do the usual things unusually well, make the complex simple and help our clients build better, stronger businesses.

•           Our success is built on the level of service we give to clients – delivering what they want, on time and in an easily accessible manner.


How we work

•           We're friendly and approachable, yet we're not afraid to give tough advice and few are more tenacious when it comes to securing the results you need. We ask questions that get straight to the point and listen because we're genuinely interested in our clients and their businesses. We understand how our clients work, the pressures they face, and the ambitions they have. And, of course, we love our work.


Where we work

•           We act for a large number of international clients with interests throughout the world. We have offices in both the UK and Asia and, as a founder-member of TerraLex – one of the world's largest legal networks ¬¬– we have strong links with law firms in over 100 jurisdictions allowing us to offer a seamless service to our clients across the globe.


Role overview


Purpose of the role: The Group Administrator (“GPA”) will undertake a variety of administrative tasks.  The role will gain a real insight into the day to day work undertaken within a top-tier UK and  international law firm and will be expected to make a valued contribution to the fee-earning work of the Group


Reports to: directly to the Office Manager




Key responsibilities

Responsibilities Experience

•           Managing group admin tasks as required, eg client specific matter opening process

•           Scanning documents and filing them electronically, and in hard copy, by the relevant PA/Secretary or fee-earner

•           Assisting with compiling Court documents and bundling

•           Printing and photocopying documents as and when required by the relevant PA/Secretary or fee-earner

•           A wide variety of general miscellaneous administrative tasks to include, but not limited to, matter closing, managing off-site archiving, scanning of invoices and correspondence and creation of hard copy folders/files

•           Delivery and collection of items from other Practice Groups or support departments

•           Providing ad hoc support as required     •           An undergraduate which is the subject of current study, and if completed, at 2:1 level or above

•           Excellent oral and written communication skills

•           High levels of computer literacy and competence

•           High level of attention to detail and a problem solver

•           Strong client focused and demonstrated commitment to outstanding service delivery

•           Strong organisational and time management skills, with the ability to work autonomously, co-operatively or with direction

•           Proven forward planning skills and ability to manage own workload and prioritise workloads effectively

•           Strong interpersonal skills

•           Research skills, particularly internet research

•           Flexible approach to working hours and tasks assigned

•           Positive, committed and prepared to learn


Recruiting the best – our culture

The workplace culture we value


•           We trust each other to want to thrive; to care about and do the right thing for the firm and its clients; and be committed to our individual and colleagues' development and learning

•           As adults, we are capable of being responsible for our actions; behaviours; decisions; and impact on others

•           It is our personal responsibility to get timely and useful feedback and to use development pointers to guide performance improvement supported by others – including the People & Talent Development Team and Line Manager –



•           through regular, quality conversations

•           We share ownership and accountability for performance: managers and peers are accountable to each other

•           Collegiality; approachability; inclusiveness and co-operation are key

•           We balance autonomy, support and challenge to grow

•           We are efficient and adopt a pragmatic, solution-focused approach        In practice this means…


•           Want to do great work, "wherever", "however" (at office, at home, at client)

•           Go the extra mile for clients and colleagues (in terms of output)

•           Contribute positively to life at RPC, with particular reference to finance, social life, behaviour, functional expertise and development

•           Nurture adult to adult relationships based on shared accountability

•           Care about our colleagues and the firm – and want everyone to succeed




•           Care about their people, treating everyone with dignity and respect

•           Work to create an inclusive environment in which people can thrive and develop (which sometimes means getting out of the way)

•           Make regular time for quality conversations that build stronger connections

•           Hone their judgment skills and flex their personal style when working with others


Candidate profile

You will be expected to display the attributes set out under the firm's CareerBuilder:

The How

Growth mindset

•           You know abilities and intelligence aren't fixed and that performance is based on hard work, continuous learning and focused effort

Solution focused

•           You see the problem, understand its significance, and get to the heart of the issue quickly and thoroughly


•           You are proactive, show resolve and adapt to evolving situations

Pioneering spirit

•           You have an independent perspective. Generate, solicit and share new ideas, offer new solutions or ways of working and get involved in


•           making changes and improvements, both for the firm and our clients

Emotionally savvy

•           You are keen to understanding how you come across to others through formal and informal feedback and you really 'get' people – what makes them tick, what excites them, what concerns them and you can use this to develop and build meaningful and open relationships



•           You work constructively wither others, share valuable resources, and help others excel by mentoring, supporting and coaching them to deliver success

The What


•           You are a highly skilled commercially minded lawyer


•           You tailor your approach to every client and deliver a high quality legal service and timely solution that’s tailored for them

Brand, marketing and sales


•           You focus on developing your (our) practice

•           area(s). You are passionate about our business and making it better for tomorrow

Business management

•           You manage you work effectively to maximise the success of the firm

People & Culture

•           You support, collaborate and contribute to the culture of the firm


Investing in you – our current benefits package

In additional to offering a competitive salary, the firm currently offers the benefits listed below. Of course, these may change from time-to-time. We will provide an interactive document for the successful candidate in our offer.

Key benefits

•           25 days of annual leave with the option to apply annually to flex by either buying or selling some of your entitlement (pro-rated for part-time employees)

•           Interest-free season ticket loan (following completion of probationary period)

•           Death-in-service

•           Group personal pension (via salary sacrifice)

•           Income protection

•           Discretionary bonuses

•           My Family Care


Wellness benefits

•           Private medical insurance (personal)


•           Confidential employee assistance programme

•           Health screenings

•           A range of sports and clubs

•           Yoga    Lifestyle benefits

•           Subsidised restaurant and coffee bar

•           Enhanced family leave

•           Access to a range of special firm discounts

•           Eye tests

•           Bike racks, lockers and shower rooms

•           Ride2Work

•           Childcare voucher scheme

•           Giving via payroll for tax-free donations to charity

•           Gymflex

A sample of internal/external networks we support

•           CityParents


•           LINK

•           Working Parents & Careers Network

•           30% Club

•           Diversity Role Models

•           Stonewall

•           Good Recruitment Charter, REC


Our recruitment process

At RPC we take recruitment seriously. We've designed our procedures to be simple, transparent and easy to engage with, so that ultimately we can all make the right decision.


We are committed to ensuring that our recruitment processes are as inclusive as possible. This includes making adjustments for people who have a disability or long-term condition. If you have any questions, or any adjustments to be made to the application process or interview process, please let us know or your representative.


If you are invited to attend an interview, you will usually meet two partners or some managers from your preferred practice area/department. You may also meet a member of the HR team at this stage. Only in this way can we and you judge whether there is a meeting of minds. If so we may proceed to a second interview and, in some cases, suggest that you meet your potential colleagues. After all, changing jobs is a big decision and we want you to be sure.


An important part of our recruitment process for lawyers includes the use of a psychometric test. Psychometric tests are timed exercises that look at your ability and potential. It adds to our understanding, but is not the sole basis of a decision as to whether you would be successful or not. The main assessment tool we use currently is a critical thinking test. We'll always let you know in advance what to expect from the process, and we'll provide you with feedback at every stage whether you're successful or not.


If we make you an offer and you accept, we will provide a supportive service via our HR team who will be on hand to discuss any matters which may arise, be it a convenient start date or transferring a pension scheme.


On joining, as well as introducing you to your new colleagues, you will attend a comprehensive induction course which deals with many of the questions which will arise during your first few weeks. Induction also includes IT training so everyone is familiar with our software systems.

Closing Date:

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