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IT Support Analyst

Job Term:
Legal IT/Systems
Salary Description:
£32k - 37k per year
Information Technology Services
Job Ref:

IT Support Analyst

IT Support Analyst required by a medium sized law firm based in the West End. This firm are currently in the process of planning some new exciting projects including a Windows 10 migration and moving their DMS onto the cloud.

The successful IT Support Analyst 1st - 3rd Line Duties:

* Working alongside the IT Manager to provide 1st - 3rd line support to around 60 users
* Be heavily involved in the full life cycle of projects including evaluation and planning
* Provide customer focused support to users both remotely and face-to-face
* Leasing with 3rd Party vendors and suppliers


* Experience providing support in a professional services environment
* A strong knowledge of legal specific applications such as iManage, WorkSite/FileSite
* Experience with cloud servers and VMWare
* The ability to hit the ground running and provide high quality support from day one.

This role is a rare opportunity for an IT Support Analyst who is looking to work in an environment that will allow them to support a wide range of systems and gain some experience supporting the firms infrastructure estate.

IT Support Analyst 1 st - 3 rd Line

Closing Date:

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