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Client Relationship Manager

Level:
Manager
Job Term:
Permanent
Location:
London
Position/Type:
Legal Marketing, Legal Business Development
Salary Description:
Up to £75, 000
Posted:
12/12/2018
Recruiter:
Anthem Consulting
Job Ref:
FM11332

Client Relationship Manager position available at this major global law firm.

An opportunity has arisen to join this firm’s Client Development team as a Client Relationship Manager in one of the world’s largest law firms. This team focus on developing the relationship management approach for a small number of global strategic corporate clients through the Key Client Programme. This role will focus primarily on the development and management of a number of these clients to generate increased revenue and new opportunities.  You will be managing clients from a range of sectors including transport, retail and manufacturing.

In the position as Client Relationship Manager, your responsibilities will include:

  • Developing a comprehensive understanding of the structure, operations and strategic direction of the clients you manage;
  • Working alongside the Relationship Partners to implement retention, targeting and cross-selling initiatives, strengthening the relationship between the client and the firm;
  • Working closely with the relevant practice and sector BD teams including the Bids, Digital, Design and marketing teams on panel bids and bespoke campaigns and training for key clients;
  • Generating and calculating any required business analysis, including client strategy, structures, revenue and profitability;
  • Managing the annual client planning review process; and
  • Managing communication and information between key client and relationship team, the consultants and the M&BD team.

This role may suit a Business Development Manager who has previous experience and a track record of understanding and developing client relationships.

To be considered for this role, client relationship management experience in a large service organisation is required. The candidate must be able to demonstrable strong creativity and project management skills in addition to a strong client service focus, and should be able to manage a number of tasks simultaneously and work well under pressure. 

Closing Date:
10/01/2019

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