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1st line IT Support - Law Firm

Level:
Other
Job Term:
Permanent
Location:
North West & Yorkshire
Position/Type:
Legal IT/Systems
Salary Description:
£18000 - £22000 per annum + free lunch every day
Posted:
24/04/2019
Recruiter:
Clayton Legal
Job Ref:
1245642`

A dynamic and growing Law Firm with a modern approach is looking to recruit an IT Support specialist to their IT team.

You will be responsible for a mixture of hands on and remote IT Support for the Firm across their 4 offices. You must have good customer service skills to liaise with users to establish requirements and solutions. There is ample opportunity for progression into this role into more 2nd line IT Support.

Responsibilities:

* Resolving mostly 1st line incidents and requests (hardware and software support)
* Logging support calls via telephone and email
* Ability to fix issues with Microsoft operating systems (Windows Server 2019 through cloud, Windows 7-10 through desktop and laptops)
* Technical on site, telephone and remote support

You will mostly be based in the Hull office but occasional travel to other offices when required (meaning you must be able to drive).

The hours will be on a rota (to be discussed internally with the IT Team) but Monday-Friday either 7.30-3.30 (1hr lunch) or 9-5.30(1hr lunch). All training will be provided on their Legal applications.

Please contact Grace Bolton at Clayton Legal for more information on this role or apply to be immediately considered.

Closing Date:
23/05/2019

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