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Accounting Support Consultant

Position/Type:
Legal Finance, Legal Business Development
Level:
Other
Location:
London
Job Term:
Permanent
Salary Description:
Up to £35, 000
Posted:
26/04/2019
Recruiter:
Aderant
Job Ref:

We are looking for an Accounting Support Consultant to join our team and help maintain client satisfaction.  You will work with the Aderant Expert software package, providing clients with high quality support by answering questions on the function and usage of our software.  You will have some accounting experience, possibly including a professional qualification, and ideally will have worked in a law firm previously.

Responsibilities

  • Serve as primary support liaison between company and customer, keeping customers fully informed of progress;
  • To resolve product functionality issues and advise on financial anomalies;
  • Be involved in any additional follow up, testing and troubleshooting;
  • Convey customer feedback to product development and quality assurance staff as appropriate;
  • Promote and maintain a high quality, professional, service-oriented company image among users.

Skills & Requirements

  • A bachelor’s degree/professional qualification or relevant ‘on the job’ experience is required.

 Candidates for this position must:

  • Be familiar with accounting or financial principles;
  • Possess excellent writing, interpersonal and communications skills;
  • Be able to think logically and methodically in order to solve problems;
  • Be confident and professional;
  • Have good MS Office skills;
  • Prior knowledge of the legal sector, or experience of working within a law firm would be beneficial.

Closing Date:
01/06/2019

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